Privacy Policy

Who we are

This policy describes how Coastal Current Electrician (“we,” “us”) handles information when you use our website at www.coastalcurrentelectric.com or contact us by phone or email.

Information we may collect

• Contact details you submit through our contact or estimate forms, or when you call or email us (for example name, phone number, email address, and the content of your message). If you check the phone-messaging consent box on a form, we record that you agreed to the communications described below at the time you submitted the form.
• Technical data that browsers and hosting services typically log automatically (for example IP address, general location, browser type, and pages visited). Our hosting provider may process this to operate and secure the site.

How we use information

We use the information above to:

• Respond to inquiries and schedule or perform services you request.
• Contact you by phone call or text message (SMS) at the number you provide about your inquiry, estimates, appointments, service updates, and related account or transactional notices—when you have consented on our form or as otherwise permitted by law.
• Operate, maintain, and protect our website and communications.
• Comply with legal obligations when required.

We do not sell your personal information.

Calls, text messages, and autodialed communications

When you provide a mobile or other telephone number and submit our contact or estimate form with the phone messaging consent box checked, you agree we may contact you at that number by voice call or SMS about this request and related electrical services, including—where allowed by law—using automated, artificial, or prerecorded voice technology and automated text systems.

• Message frequency varies based on your project, appointments, and messages you request.
• Message and data rates may apply; contact your wireless provider for details about your plan.
• For SMS programs we operate, you can typically reply STOP to cancel marketing or optional message types we identify in the message, and HELP for help. Consent to marketing texts is not a condition of purchasing our services. Operational or one-time messages needed to complete a service you asked for may still be sent where the law allows.
• Carriers are not liable for delayed or undelivered messages.

Sharing & communications vendors

We may share information with service providers who help us host the site, manage email, route phone calls and SMS, or run our business—only as needed for those purposes. That includes cloud communications platforms (for example Twilio ) and similar vendors (“CPaaS” or messaging providers) that transmit voice and text on our behalf. Those providers process phone numbers, message content, and related metadata to deliver messages and may use their own subprocessors; their privacy notices and terms apply to their processing.

We may also disclose information if required by law or to protect rights and safety.

California residents

If California privacy laws apply to you, you may have rights to access, delete, or opt out of certain uses of personal information. Contact us using the details below and we will respond as required by law.

Retention & security

We keep information only as long as needed for the purposes above or as required by law. No method of transmission over the internet is completely secure; we use reasonable measures to protect information we hold.

Changes

We may update this policy from time to time. The “Last updated” year at the top will change when we do.

Contact

Questions about this policy: estimates@coastalcurrentelectric.com or 949-801-6009.

Coastal Current Electrician, 29811 Imperial Dr, Laguna Niguel, CA 92677